For many small and medium size organisations it is not economically viable or desirable to have an 'in house' IT department.

Topline can provide an efficient and economical solution where you can enjoy the benefits of having access to multiple technicians, providing a wide range of skills, for as little or as much time as the support of your systems requires.

Because our technicians are working at many different sites they are constantly gaining experience of new issues and technical advances as they happen.

We can help you with:

• Configuration and day to day management of your servers, routers and firewalls
• Security of your systems and data managed in accordance with policies discussed and agreed with you, ensuring your workers have access only to the facilities and data to which they are permitted
• General 'house keeping' procedures carried out onsite and via remote control ensuring that any problems are minimised and faults are identified as early as possible. This minimises unplanned downtime resulting from complete system failure
• Asset management, cataloguing and keeping track of hardware, communications equipment and software. Identifying software in use and comparing to software for which the organisation is actually licensed to use
• General maintenance of workstations, servers and other computer related equipment
• Advising on changes to your systems to best suit the needs of your organisation
• Supply and installation of new additional and replacement equipment and software
• User support
• Active monitoring of high dependency systems
• Rapid response to system failures